Our products are in sell for 15 years in natural food stores across the country; that’s the best proof of guarantee.
Mostly competitor policies are so complicated that their intent is clearly to force you loosing patience and to give up during the refund process.
Our 60 days refund policy is really simple compare to others :
Your bottles must be unopened, perfectly sealed and in the same condition that you received them and we will refund them all, without asking further questions.
All you have to do is send back your bottles (no later than 60 days) after the order date
The post office date will be consider as your return date product.
When you return your bottles, make sure to add the information below :
That’s it, you're done !
Refunds Once your return is received and inspected, we will send you an email to notify you of the approval of your refund and its amount.
Your refund will be processed, and a credit will automatically be applied to your credit card or your PayPal account, within the next 30 days. Late or missing refunds Contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at info@optionbiotech and include all informations you give when you returned your bottles. Shipping
To return your product, please mail your products to:
8-760 Des Sureaux
J4B 0C8 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping bottles over $100 value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.