MONEY BACK GUARANTEE
Our products are in sell for 15 years in natural food stores across the country; that’s the best proof of guarantee.
Mostly competitor policies are so complicated that their intent is clearly to force you loosing patience and to give up during the refund process.
Our 60 days refund policy is really simple compare to others :
- You don’t need to search an online form and fill it to initiate a complicated return.
- No uncomfortable reason to give why you are returning your bottles.
- No need to wait for a return order number and an email confirmation that you are authorized to send back your bottles.
- No stressing delay of 10 days to rush your return.
- Empty or opened bottles are not acceptable.
Your bottles must be unopened, perfectly sealed and in the same condition that you received them and we will refund them all, without asking further questions.
All you have to do is send back your bottles (no later than 60 days) after the order date
The post office date will be consider as your return date product.
When you return your bottles, make sure to add the information below :
- Your full name
- Your shipping address
- Date of the order
- Order number confirmation
- Your bottle(s)
That’s it, you're done !
Once your return is received and inspected, we will send you an email to notify you of the approval of your refund and its amount.
Your refund will be processed, and a credit will automatically be applied to your credit card or your PayPal account, within the next 30 days.
Late or missing refunds
Contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at info@optionbiotech and include all informations you give when you returned your bottles.
To return your product, please mail your products to:
8-760 Des Sureaux
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping bottles over $100 value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Money back guarantee applies ONLY to products which are purchased from this website.